:root{--mint:#0f6b55;--mint-soft:#e6f7f1;--hi:#eaf6f1;--gold:#ffd166;--gold-soft:#fff6db;--cream:#fffaf2;--paper:#fff;--line:#e4d9cc;--ink:#1a1410;--muted:#5a4a3a;--brown:#7a4f2a;--bad:#8a2b2b;--shadow:0 2px 12px rgba(122,79,42,.10);font-family:"Pretendard","Noto Sans KR","Malgun Gothic","Apple SD Gothic Neo","Noto Sans",sans-serif;color:var(--ink);background:var(--cream);font-size:16px;line-height:1.5;color-scheme:light}
*{box-sizing:border-box}body{margin:0;background:var(--cream)}body:lang(ko){word-break:keep-all}main{max-width:760px;margin:auto;padding:16px 24px 8px}
.top{display:flex;align-items:center;justify-content:space-between;gap:12px;min-height:56px}
#brand{display:inline-flex;align-items:flex-start;gap:8px;min-height:44px;padding:6px 0;color:var(--mint);text-decoration:none;font-weight:800;letter-spacing:.08em;font-size:15px;direction:ltr;flex:none}
#brand img{height:32px;width:auto;display:block}#brand img.word{height:calc(32px * 123 / 172)}
@media(max-width:900px){#brand img{height:26px}#brand img.word{height:calc(26px * 123 / 172)}}
@media(max-width:389px){#brand img{height:22px}#brand img.word{height:calc(22px * 123 / 172)}}
.top select{width:auto;max-width:60%;min-height:44px;padding:8px 12px}
.hero{display:grid;grid-template-columns:112px minmax(0,1fr);column-gap:16px;align-items:center;margin:8px 0 20px}
.ppuri{grid-row:1;width:112px;height:auto;display:block;filter:drop-shadow(0 6px 10px rgba(122,79,42,.18))}
.bubble{position:relative;grid-row:1;background:var(--paper);border:2px solid var(--line);border-radius:22px;padding:16px 18px;box-shadow:var(--shadow);min-width:0}
.bubble::before{content:"";position:absolute;inset-inline-start:-9px;top:50%;width:16px;height:16px;margin-top:-8px;background:var(--paper);border-left:2px solid var(--line);border-bottom:2px solid var(--line);transform:rotate(45deg)}
[dir=rtl] .bubble::before{transform:rotate(225deg)}
.bubble h1{margin:0 0 6px;font-size:1.45rem;line-height:1.3;color:var(--mint);font-weight:800;overflow-wrap:anywhere}
.bubble p{margin:0;line-height:1.6;overflow-wrap:anywhere}
.hero-sub{grid-column:1/-1;margin:14px 0 0;color:var(--muted);line-height:1.65;overflow-wrap:anywhere}
.bobo{grid-column:1/-1;justify-self:end;max-width:92%;margin:12px 0 0;background:var(--gold-soft);border:2px solid var(--gold);border-radius:16px;padding:10px 14px;font-size:.92rem;line-height:1.55;color:var(--brown);overflow-wrap:anywhere}
button,input,select,textarea{font:inherit;color:inherit;border:2px solid var(--line);border-radius:14px;padding:12px;min-height:48px;background:var(--paper)}
button{cursor:pointer;overflow-wrap:anywhere}button:disabled{cursor:default;opacity:.55}
button:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible,summary:focus-visible,a:focus-visible{outline:3px solid var(--mint);outline-offset:3px}
.tabs{display:flex;gap:10px;margin:0 0 12px}.tabs button{flex:1;font-weight:700;color:var(--muted)}
.tabs button[aria-pressed=true]{background:var(--mint);border-color:var(--mint);color:#fff}
#status{min-height:1.6em;margin:2px 0 8px;scroll-margin:16px;line-height:1.6;overflow-wrap:anywhere;font-weight:600;color:var(--mint)}
#status.error{color:var(--bad)}
section{background:var(--paper);padding:20px;border-radius:22px;border:2px solid var(--line);box-shadow:var(--shadow)}
.notice{margin:0 0 4px;background:var(--gold-soft);border:2px solid var(--gold);border-radius:14px;padding:12px 14px;line-height:1.6;font-weight:700;color:var(--brown);overflow-wrap:anywhere}
.notice.soft{font-weight:500;margin-bottom:14px}
fieldset.types{border:0;margin:18px 0 0;padding:0;min-width:0}
legend,label{display:block;font-weight:700;margin:20px 0 8px;overflow-wrap:anywhere}
fieldset.types legend{margin-top:0;padding:0}
.type-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}
.type-grid input{position:absolute;opacity:0;width:1px;height:1px;margin:0;pointer-events:none}
.type-grid label{position:relative;margin:0;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:6px;min-height:76px;padding:12px 8px;border:2px solid var(--line);border-radius:16px;background:var(--paper);text-align:center;cursor:pointer;line-height:1.3;color:var(--muted)}
.type-grid svg{width:28px;height:28px;fill:none;stroke:currentColor;stroke-width:2;stroke-linecap:round;stroke-linejoin:round;flex:none}
.type-grid input:checked+label{border-color:var(--mint);background:var(--mint-soft);color:var(--mint)}
.type-grid input:checked+label::after{content:"✓";position:absolute;top:6px;inset-inline-end:8px;width:20px;height:20px;border-radius:50%;background:var(--mint);color:#fff;font-size:12px;line-height:20px;text-align:center;font-weight:800}
.type-grid input:focus-visible+label{outline:3px solid var(--mint);outline-offset:3px}
input,textarea,select{width:100%;min-width:0}textarea{resize:vertical;line-height:1.6}
textarea::placeholder{color:#6f6355}
small{display:block;color:var(--muted);line-height:1.6;margin-top:6px;overflow-wrap:anywhere}
details{margin-top:20px}summary{cursor:pointer;min-height:44px;padding:10px 0;color:var(--muted);font-weight:600;overflow-wrap:anywhere}
.diagnostics{padding:0 4px 8px}.diagnostics label{font-weight:600}
.primary{margin-top:24px;width:100%;min-height:54px;background:var(--mint);border-color:var(--mint);color:#fff;font-weight:800;font-size:1.05rem}
#refresh{width:100%}#more{width:100%;margin-top:12px}
.ticket{padding:18px 0;border-bottom:2px dashed var(--line);overflow-wrap:anywhere}
.ticket h2{font-size:1.05rem;font-weight:700;margin:0 0 4px;color:var(--mint)}
.ticket p{white-space:pre-wrap;line-height:1.65;margin:10px 0 0}
.reply{margin-top:12px;background:var(--mint-soft);border:2px solid #cfe9df;border-radius:16px;padding:12px 14px}
.reply h3{margin:0;font-size:.95rem;color:var(--mint)}
time{font-size:.85rem;color:var(--muted)}
footer{display:flex;justify-content:space-between;align-items:center;gap:8px 16px;flex-wrap:wrap;margin:20px 0 12px;font-size:.88rem;color:var(--muted)}
footer a{display:inline-flex;align-items:center;min-height:44px;color:var(--mint)}
.admin-tools{display:flex;gap:12px;flex-wrap:wrap}.admin-tools button{flex:1}.error{color:var(--bad)}
[hidden]{display:none!important}
@media(min-width:640px){.hero{grid-template-columns:150px minmax(0,1fr);column-gap:22px}.ppuri{width:150px}.bubble{padding:20px 22px}.bubble h1{font-size:1.7rem}.type-grid{grid-template-columns:repeat(4,minmax(0,1fr))}section{padding:26px}}
@media(orientation:landscape) and (max-height:540px){main.letters{max-width:1100px;display:grid;grid-template-columns:minmax(220px,34%) minmax(0,1fr);column-gap:20px;align-items:start;padding:6px 16px 4px}.letters .top{grid-column:1;grid-row:1;min-height:44px;gap:8px}.letters .top select{max-width:62%;min-height:44px;padding:6px 10px}.letters .hero{grid-column:1;grid-row:2/6;margin:4px 0 0;grid-template-columns:64px minmax(0,1fr);column-gap:10px;align-items:start}.letters .ppuri{width:64px}.letters .bubble{padding:10px 12px;border-radius:16px}.letters .bubble h1{font-size:1.15rem}.letters .bubble p{font-size:.9rem;line-height:1.5}.letters .hero-sub{margin-top:10px;font-size:.9rem;line-height:1.55}.letters .bobo{justify-self:stretch;max-width:none;font-size:.85rem}.letters .tabs{grid-column:2;grid-row:1;margin:0 0 6px}.letters .tabs button{min-height:44px;padding:8px 10px}.letters #status{grid-column:2;grid-row:2;margin:0 0 6px}.letters #status:empty{min-height:0;margin:0}.letters #writePanel,.letters #minePanel{grid-column:2;grid-row:3;padding:12px}.letters footer{grid-column:2;grid-row:4;margin:12px 0 8px}.letters .notice{padding:8px 12px;font-size:.92rem;line-height:1.5}.letters fieldset.types{margin-top:10px}.letters fieldset.types legend{margin:0 0 6px}.letters .type-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:8px}.letters .type-grid label{min-height:56px;padding:8px 6px;gap:4px}.letters .type-grid svg{width:24px;height:24px}.letters textarea{min-height:110px}}
@media(max-width:400px){main{padding:12px 14px 8px}.hero{grid-template-columns:76px minmax(0,1fr);column-gap:12px}.ppuri{width:76px}.bubble{padding:12px 14px;border-radius:18px}.bubble h1{font-size:1.2rem}.bubble p{font-size:.95rem}section{padding:16px;border-radius:18px}.type-grid{gap:8px}.type-grid label{min-height:72px;font-size:.95rem}}